DexCare Health / Principal Product Design / January 2021 – Current
– Part of original team to take DexCare out of incubation and into series A and series B funding, totaling 70 million in capital.
– Responsible for end-to-end design of all DexCare products that are currently serving as the backbone for all major health systems in the US market for virtual visits, phone visits, and text visits.
– Responsible for executive display and presentation documents.
– Responsible for competitive analysis of competition and product strategy planning,
– Initiated and led new product development through customer and patient interviews with cross-functional teams.
– Responsible for all commercial click-throughs of products and services.
– Lead design driven team meetings for journey maps, card sorting, and other exercises for decision making.
Providence Healthcare / Digital Innovation Group / Principal Product Design / January 2020 – January 2021
– Responsible for competitive analysis of competition and product strategy planning.
– Led design and planning effort for rapid response team to work against the Coronavirus from February to current.
– Design, writing, and planning for a smart assistant chat-based product.
– Worked with design team to organically change our team culture from within. Planning and design of materials to bring the organization on the journey.
– Led design effort to establish design language standards for team.
– Mentor designers through one-on-ones, paired work, and fostering open communication and interpersonal problem solving.
Boeing / Creative and Information Services / Senior UX Designer / June 2019 – Now
– Responsible for establishment of a new design language for an enterprise scale application.
– Coordinate with stakeholders from multiple teams.
– Cross team coordination of design with new product groups.
Microsoft / Education / K-Force UX Design / January 2019 – April 2019
– Responsible for analytics design and end-to-end product design in an extremely agile and fast paced team.
– Responsible for balancing desktop and web experience with mobile considerations.
– Coordinated design and development resources between Redmond and Israel.
– Responsible for synthesizing research with UXR to identify opportunities for integration of analytics into future products.
– Conducted interviews with Education professionals and mapping their needs to find the stories necessary to build task models.
Atlassian (Sydney, Australia) / Confluence / Senior UX Designer / July 2017 – November 2018
-Responsible for end-user experiences for Enterprise, Data Center, and Instance customers. Identifying opportunities for innovation, defining guidelines for design of new experiences, planning and guidance for development team, and management from inception to production to delivery.
– Deliverables included early wireframes, user workflow, interviews, and research, final high resolution, and presentation materials for marketing.
– Responsible for planning, designing, and executing design changes for the organization to meet compliance for GDPR.
– Responsible for planning, designing, and leading evolution of the Confluence editing experience for implementing the newer Atlassian Design Language.
– Responsible for executing the redesign of the Server Design icons for production.
– Creation of sketch libraries for team. Responsible for designing experiences which integrated Atlassian products across the organization.
Microsoft / Developer Division / UX Designer II / October 2012 – January 2017
Visual Studio
– Responsible for end-user experiences for data analysis, code and UI profiling, performance analysis, mobile experiences, continuous integration, Azure integration experiences, and user awareness and discovery of new features.
– Responsible for coordinating interaction and integration between experience, research, developers, and stakeholders.
– Deliverables include early wireframes, motion study, user workflow maps, user interviews and research, experience research synthesis, final high resolution redlines, and presentation materials for stakeholders.
Application Insights
– Design lead of a team responsible for end-user experiences for data visualization of software telemetry, motion study, dashboard experience, ensuring accuracy of visual data modeling, and future design vision planning with stakeholders.
– Responsible for coordinating interaction and integration between experience, research, developers, and stakeholders.
– Deliverables include early wireframes, user workflow maps, high resolution imagery, and interactive walkthroughs.
HockeyApp / Xamarin Insights
– Part of a team responsible for transition of design from HockeyApp as a small-scale product into an enterprise and large scale mobile portal.
– Responsible for redesign of HockeyApp analytics user experience, user social experience, onboarding experiences, and integration experience with Microsoft cloud offerings.
-Worked tightly with stakeholders and users on design of the HockeyApp mobile application experience for iOS, Android, and Windows Mobile.
–Deliverables included redline documents, motion study, documentation, branding, high resolution explorations of mobile experiences, and interactive click through.
Visual Studio Data Platform
– Design lead for conversion of six separate applications covering different aspects of Visual Studio telemetry into one application.
– Responsible for all design work from start to finish, gathering user requirements and synthesizing actionable feedback, design of data model, and coordination of the development team through agile methods.
Older work
Nowcom Corporation / UX Designer + Front end integration / Los Angeles, Ca.
Sony DADC / UX Designer + Full stack development / Marina Del Rey, Ca.
William O’Neil + Company / Team lead + UX Design + Full stack development / Marina Del Rey, Ca.
iStreamPlanet / UX Design + Full stack development + online broadcast specialist / Las Vegas, Nv.
N9NE Group / Motion graphics designer + Video producer / Las Vegas, Nv.